Information technology - digitalization of client services
RENOMIA clients enjoy 24/7 access to information about their insurance. We use the latest technologies and security standards.
Client comfort and accessibility of our service is our priority. Our easy-to-navigate client section gives the client access to his services and a detailed overview of all insurance products. Everything can be safely done online.
We develop and use state-of-the-art information technology which help us improve the comfort, efficiency and security of our client communication. However we do not underestimate the importance of personal contact and our consultancy-based approach to clients, which is paramount for us here at RENOMIA. As is security of all our technologies, which is achieved through a set of strict protocols which are used by leading financial institutions.
Through our Contact.RENOMIA client section, our clients have online access to:
their insurance policies
contacts for RENOMIA team members who manage their insurance programme
- premium payment calendar
- up-to-date information on the status of their claims settlement
- utility to register claims
- statistics (claims, fleet information, etc.)
- insurance legislation
- insurance terms and conditions of individual insurers
And our people have also 24/7 online access to insurance contracts, claims, communication concerning the client's insurance, partner insurers, etc. - so that they can give you, the client, top-notch service - from anywhere.
Our information system is constantly maintained and developed by our in-house development team.